Loan Management System
An Overview
Introducing our future-ready Loan Management System, designed to be simple and effective for both your internal teams and customers. Built on microservices architecture and event-based communication, it offers unmatched flexibility and scalability. With easy self-service onboarding, users navigate seamlessly, while customizable business logic features cater to diverse business needs. From loan origination to servicing, our system streamlines processes easily adapts to changes, and ensures that you deliver outstanding customer experiences every single time.
What Sets Us Apart
Configurability
In a first-of-its-kind model, with Omnifi’s LMS, your execution core is separated from business logic, enabling you to customize business needs without disrupting operations.
Self-Serve Product Creation
Our path-breaking Product Configurator allows you to create your own products and set up business models tailored to your
unique needs.
Service Request Led Model
With our LMS, create workflows that are right for you. Every action/event in the loan lifecycle becomes a service request to allow you to customize your loan lifecycle based on your needs.
Smart Controller-Based Core
Business logic is encapsulated in our proprietary smart controllers. Each service request has its own smart controller.
Custom Business Logic
Smart controllers can be easily updated with custom business logic to create unique products in no time.
Efficient APIs
Our core technology runs on just 2 powerful APIs - the Account Creation API and Service Request API
Loan Against Fixed Deposits
Loan Against Insurance
Professional Loan
Working Capital Loan
Gold Loan
Loan Against Securities
Non-Recourse Loans
Business Loan
Personal Loan
Vehicle/Fleet Loan
Supply Chain Loan
Equipment Finance Loan
Education Loan
Home Loan
Consumer Durables Loan
Two-Wheeler/Auto Loan
Loan Against Property
Supported Products
Supported Products
Education Loan
Home Loan
Consumer Durables Loan
Two-Wheeler/Auto Loan
Loan Against Property
Business Loan
Personal Loan
Vehicle/Fleet Loan
Supply Chain loan
Equipment Finance loan
Professional Loan
Working Capital Loan
Gold Loan
Loan Against Securities
Non-recourse Loans
Loan Against Fixed Deposits
Loan Against Insurance
Key Modules
Product Configurator
Features
Benefits
Multi-Product Compatibility
Our Product Configurator is designed to cater to a diverse range of loan products. Whether it's mortgages, personal loans, auto loans, or any other financial product, the configurator adapts effortlessly to meet your needs.
Flexible Business Model Support
Every financial institution operates differently. That's why our Product Configurator offers unparalleled flexibility in accommodating various business models. Whether you follow a traditional lending model, peer-to-peer lending, or any other approach, our configurator can be tailored to fit your requirements
Enhanced Efficiency
By streamlining the product configuration process, our feature enables you to save valuable time and resources. Say goodbye to manual configuration errors and tedious setup procedures.
Improved Customer Experience
By offering a diverse range of loan products tailored to your customer's needs, you can enhance the overall customer experience. Whether it's offering competitive interest rates or flexible repayment options, our configurator helps you meet and exceed customer expectations.
Increased Agility
In today's dynamic market environment, agility is key to staying ahead of the competition. With our Product Configurator, you can quickly adapt to changing market demands and launch new products with ease.
Greater Revenue Opportunities
With the ability to swiftly launch new products and explore innovative business models, our Product Configurator opens up new revenue streams for your institution. Stay ahead of the curve and capitalize on emerging market trends.
Comprehensive Customization
We understand that no two loan products are exactly alike. That's why the Product Configurator provides extensive customization options. From interest rates and repayment terms to eligibility criteria and fees, you have full control over every aspect of your loan products.
Quick Configuration
Time is of the essence in the financial industry. With our Product Configurator, you can say goodbye to lengthy configuration processes. Its streamlined workflow and user-friendly design ensure that you can set up new products in minutes, not hours or days.
Operations Portal
Features
End-to-End Loan Management
We understand that no two loan products are exactly alike. That's why the Product Configurator provides extensive customization options. From interest rates and repayment terms to eligibility criteria and fees, you have full control over every aspect of your loan products.
Change Tracking
Keep a detailed record of all changes made during the loan lifecycle. This audit trail helps you maintain compliance and allows for easy identification of issues or discrepancies.
Task Assignment and Tracking
Assign tasks to team members with ease and track their progress in real time. This feature ensures accountability and promotes teamwork, making your operations smoother and more efficient.
User-Friendly Interface
The portal's intuitive design makes it easy for your team to navigate and use. Minimal training is required, allowing your operations team to get up to speed quickly.
Customizable Workflows
Tailor the loan lifecycle to your organization's unique processes. The Operations Portal allows you to create custom workflows, ensuring that your loan management aligns with your specific needs.
Benefits
Enhanced Efficiency
The Operations Portal streamlines every step of the loan lifecycle, from booking to closure. By consolidating tasks and tracking processes, your team works more efficiently, reducing delays and avoiding redundancy.
Improved Collaboration
Task assignment and tracking features foster teamwork and accountability. Your operations team can easily communicate, assign tasks, and monitor progress, leading to smoother workflows and improved cooperation among team members.
Comprehensive Visibility
The portal offers a complete view of the loan lifecycle, allowing you to monitor progress and track changes in real-time. This level of visibility ensures that everyone is on the same page and that you can quickly address any issues.
Compliance and Auditability
With detailed change tracking, the Operations Portal provides a robust audit trail. This feature is crucial for maintaining compliance with industry regulations and internal policies, reducing the risk of non-compliance penalties.
Customizable Workflows
The ability to create custom workflows allows you to tailor the loan management process to your organization's specific needs. This flexibility means you can adapt to changes quickly and maintain optimal operations.
Reduced Errors
The centralized structure and task-tracking capabilities help reduce errors in loan management. By having a clear system for managing tasks and changes, you can minimize the risk of miscommunication or mistakes.
Increased Productivity
The intuitive user interface and automated features increase productivity by reducing manual tasks and facilitating smoother operations. This leads to a more efficient workforce and improved loan processing times
Customer Service Portal
Features
Self-Service Access
Customer support can initiate and manage various service requests, such as foreclosure, repayment, charges, waivers, and more. This self-service approach reduces customer wait times and boosts satisfaction.
Request Tracking
The portal provides customer support with the ability to track their service requests in real-time. This transparency reduces uncertainty and keeps customers informed about the progress of their requests.
Intuitive User Interface
The portal's user-friendly design makes it easy for customer support to navigate, even without extensive technical knowledge. This simplicity enhances the overall customer experience.
Secure Communication
The Customer Service Portal offers a secure platform for customers to communicate with your support team. This feature ensures that sensitive information remains protected, building trust with your customers.
Benefits
Enhanced Customer Experience
The self-service approach and real-time request tracking contribute to a superior customer experience. Customers have more control over their loan-related activities, which leads to higher satisfaction.
Improved Customer Engagement
With secure communication and multi-channel support, customers are more likely to engage with your organization. This improved engagement can lead to stronger customer relationships and higher retention rates.
Faster Resolution Times
The integrated knowledge base and self-service features help customers find quick solutions to their problems. This results in faster resolution times and fewer delays in the loan management process.
Cost Savings
By reducing the workload on your customer service team, the Customer Service Portal contributes to cost savings. The automation of routine tasks helps streamline operations, allowing you to allocate resources more efficiently.
Reduced Customer Service Workload
By providing a self-service platform, the portal reduces the number of routine inquiries handled by your customer service team. This allows them to focus on more complex issues and deliver better support.
Increased Transparency
The ability to track service requests in real-time provides customers with greater transparency. This transparency builds trust and reduces the need for follow-up calls or emails.
Advanced Analytics
With built-in analytics capabilities, the Admin Tool provides insights into key metrics, such as loan volume, approval rates, repayment trends, and more. These insights are essential for strategic decision-making and process optimization.
Admin Tool
Features
Audit Trails
The tool maintains comprehensive audit trails, recording all significant changes and activities within the LMS. This feature is crucial for compliance, accountability, and troubleshooting.
Real-Time Monitoring
The tool offers real-time monitoring of the LMS, allowing administrators to track system performance, identify bottlenecks, and ensure smooth operations. This feature helps maintain high levels of system reliability and uptime.
Customizable Reports
The Admin Tool enables the creation of custom reports, allowing administrators to focus on specific metrics and trends. This flexibility helps in generating tailored reports for internal stakeholders or regulatory compliance.
Platform Configuration
The Admin Tool allows administrators to configure various aspects of the LMS, from user roles and permissions to workflow settings and system integrations. This flexibility ensures the platform aligns with your organization's unique requirements.
User Management
Administrators can manage user accounts, including creating, modifying, and deleting users, as well as setting role-based permissions. This capability ensures proper access control and enhances platform security.
Benefits
Reduced Downtime and Errors
The real-time monitoring feature helps minimize downtime and reduce errors by allowing administrators to proactively address system issues. This leads to a smoother loan lifecycle and improved customer experience.
Cost Savings
By optimizing system performance and streamlining administrative tasks, the Admin Tool contributes to cost savings. The reduced need for manual interventions and quicker problem resolution leads to a more efficient operation.
Strong Security and Compliance
Strong Security and Compliance: The user management and audit trail features enhance platform security and support compliance with industry regulations. Proper access control and comprehensive audit trails ensure a secure and accountable environment.
Streamlined User Management
With user management capabilities, administrators can easily control user access and roles. This streamlines onboarding reduces administrative overhead, and ensures proper authorization across the LMS.
Enhanced Flexibility
The platform configuration options in the Admin Tool provide flexibility to customize the LMS to your organization's needs. This adaptability is crucial for evolving business requirements and system scalability.
Strategic Decision-Making
Advanced analytics and customizable reports offer valuable insights that support data-driven decision-making. Administrators can analyze trends and metrics to optimize processes and improve overall system efficiency.
Improved System Performance
Real-time monitoring allows admins
to identify and address performance issues promptly. This leads to a more stable system and minimizes disruptions to loan operations.
What Sets Us Apart
Configurability
In a first-of-its-kind model, with Omnifi’s LMS, your execution core is separated from business logic, enabling you to customize business needs without disrupting operations.
Self-Serve Product Creation
Our path-breaking Product Configurator allows you to create your own products and set up business models tailored to your unique needs.
Service Request Led Model
With our LMS, create workflows that are right for you. Every action/event in the loan lifecycle becomes a service request to allow you to customize your loan lifecycle based on your needs.
Smart Controller-Based Core
Business logic is encapsulated in our proprietary smart controllers. Each service request has its own smart controller.
Custom Business Logic
Smart controllers can be easily updated with custom business logic to create unique products in no time.
Efficient APIs
Our core technology runs on just 2 powerful APIs - the Account Creation API and Service Request API
Key Modules
Product Configurator
Features
Multi-Product Compatibility
Our innovative Product Configurator is designed to cater to a diverse range of loan products. Whether it's mortgages, personal loans, auto loans, or any other financial product, our Product Configurator adapts effortlessly to meet your unique needs.
Flexible Business
Model Support
Every financial institution operates differently. This is why our Product Configurator offers you unparalleled flexibility across business models. Whether you follow a traditional lending model, P2P lending, or another approach, our Product Configurator can be tailored to your needs
Quick
Configuration
Time is of the essence in the financial industry. With our state-of-the-art Product Configurator, you can say goodbye to lengthy configuration processes. Its streamlined workflow and user-friendly design ensure that you can set up new products in minutes, not hours or days.
Comprehensive Customization
We understand that no two loan products are exactly alike. This is why our Product Configurator provides you with extensive customization options. From interest rates and repayment terms to eligibility criteria and fees, you have full control over every aspect of your loan products.
Benefits
Enhanced Efficiency
By streamlining the product configuration process, our feature enables you to save valuable time and resources. Say goodbye to manual configuration errors and tedious setup procedures.
Increased Agility
In today's dynamic market environment, agility is key to staying ahead of the competition. With our Product Configurator, you can quickly adapt to changing market demands and launch new products with ease.
Improved Customer Experience
By offering a diverse range of loan products tailored to your customer's needs, you can enhance the overall customer experience with ease. Whether it's offering competitive interest rates or flexible repayment options, our configurator helps you meet and exceed customer expectations.
Greater Revenue Opportunities
With the ability to swiftly launch new products and explore innovative business models, our Product Configurator opens up new revenue streams for your institution. Stay ahead of the curve and capitalize on emerging market trends.
Operations Portal
Features
End-to-End Loan Management
We understand that no two loan products are exactly alike. That's why the Product Configurator provides extensive customization options. From interest rates and repayment terms to eligibility criteria and fees, you have full control over every aspect of your loan products.
Task Assignment and Tracking
Assign tasks to team members with ease and track their progress in real time. This feature ensures accountability and promotes teamwork, making your operations smoother and more efficient.
Change Tracking
Keep a detailed record of all changes made during the loan lifecycle. This audit trail helps you maintain compliance and allows for easy identification of issues or discrepancies.
User-Friendly Interface
The portal's intuitive design makes it easy for your team to navigate and use. Minimal training is required, allowing your operations team to get up to speed quickly.
Customizable Workflows
Tailor the loan lifecycle to your organization's unique processes. The Operations Portal allows you to create custom workflows, ensuring that your loan management aligns with your specific needs.
Benefits
Enhanced Efficiency
The Operations Portal streamlines every step of the loan lifecycle, from booking to closure. By consolidating tasks and tracking processes, your team works more efficiently, reducing delays and avoiding redundancy.
Improved Collaboration
Task assignment and tracking features foster teamwork and accountability. Your operations team can easily communicate, assign tasks, and monitor progress, leading to smoother workflows and improved cooperation among team members.
Comprehensive
Visibility
The portal offers a complete view of the loan lifecycle, allowing you to monitor progress and track changes in real-time. This level of visibility ensures that everyone is on the same page and that you can quickly address any issues.
Compliance and Auditability
With detailed change tracking, the Operations Portal provides a robust audit trail. This feature is crucial for maintaining compliance with industry regulations and internal policies, reducing the risk of non-compliance penalties.
Customizable Workflows
The ability to create custom workflows allows you to tailor the loan management process to your organization's specific needs. This flexibility means you can adapt to changes quickly and maintain optimal operations.
Reduced Errors
The centralized structure and task-tracking capabilities help reduce errors in loan management. By having a clear system for managing tasks and changes, you can minimize the risk of miscommunication or mistakes.
Increased Productivity
The intuitive user interface and automated features increase productivity by reducing manual tasks and facilitating smoother operations. This leads to a more efficient workforce and improved loan processing times
Customer Service Portal
Features
Self-Service Access
Customer support can initiate and manage various service requests, such as foreclosure, repayment, charges, waivers, and more. This self-service approach reduces customer wait times and boosts satisfaction.
Request Tracking
The portal provides customer support with the ability to track their service requests in real-time. This transparency reduces uncertainty and keeps customers informed about the progress of their requests.
Intuitive User Interface
The portal's user-friendly design makes it easy for customer support to navigate, even without extensive technical knowledge. This simplicity enhances the overall customer experience.
Secure Communication
The Customer Service Portal offers a secure platform for customers to communicate with your support team. This feature ensures that sensitive information remains protected, building trust with your customers.
Benefits
Enhanced Customer Experience
The self-service approach and real-time request tracking contribute to a superior customer experience. Customers have more control over their loan-related activities, which leads to higher satisfaction.
Improved Customer Engagement
With multi-channel support and secure communication, customers are more likely to engage with your company. This improved engagement can lead to stronger customer relationships and higher retention rates.
Faster Resolution Times
The integrated knowledge base and self-service features help customers find quick solutions to their problems. This results in faster resolution times and fewer delays in the loan management process.
Cost Savings
By reducing the workload on your customer service team, the Customer Service Portal contributes to cost savings. The automation of routine tasks helps streamline operations, allowing you to allocate resources more efficiently.
Reduced Customer Service Workload
By providing a self-service platform, the portal reduces the number of routine inquiries handled by your customer service team. This allows them to focus on more complex issues and deliver better support.
Increased
Transparency
By providing a self-service platform, the portal reduces the number of routine inquiries handled by your customer service team. This allows them to focus on more complex issues and deliver better support.
Admin Tool
Features
Platform Configuration
The Admin Tool allows administrators to configure various aspects of the LMS, from user roles and permissions to workflow settings and system integrations. This flexibility ensures the platform aligns with your organization's unique requirements.
Advanced Analytics
With built-in analytics capabilities, the Admin Tool provides insights into key metrics, such as loan volume, approval rates, repayment trends, and more. These insights are essential for strategic decision-making and process optimization.
Real-Time Monitoring
The tool offers real-time monitoring of the LMS, allowing administrators to track system performance, identify bottlenecks, and ensure smooth operations. This feature helps maintain high levels of system reliability and uptime.
User Management
Administrators can manage user accounts, including creating, modifying, and deleting users, as well as setting role-based permissions. This capability ensures proper access control and enhances platform security.
Customizable Reports
The Admin Tool enables the creation of custom reports, allowing administrators to focus on specific metrics and trends. This flexibility helps in generating tailored reports for internal stakeholders or regulatory compliance.
Audit Trails
The tool maintains comprehensive audit trails, recording all significant changes and activities within the LMS. This feature is crucial for compliance, accountability, and troubleshooting.
Benefits
Enhanced
Flexibility
The platform configuration options in the Admin Tool provide flexibility to customize the LMS to your organization's needs. This adaptability is crucial for evolving business requirements and system scalability.
Improved System Performance
Real-time monitoring allows admins
to identify and address performance issues promptly. This leads to a more stable system and minimizes disruptions to loan operations.
Strategic
Decision-Making
Advanced analytics and customizable reports offer valuable insights that support data-driven decision-making. Administrators can analyze trends and metrics to optimize processes and improve overall system efficiency.
Strong Security
and Compliance
Strong Security and Compliance: The user management and audit trail features enhance platform security and support compliance with industry regulations. Proper access control and comprehensive audit trails ensure a secure and accountable environment.
Streamlined User Management
With user management capabilities, administrators can easily control user access and roles. This streamlines onboarding reduces administrative overhead, and ensures proper authorization across the LMS.
Reduced Downtime
and Errors
The real-time monitoring feature helps minimize downtime and reduce errors by allowing administrators to proactively address system issues. This leads to a smoother loan lifecycle and improved customer experience.
Cost Savings
By optimizing system performance and streamlining administrative tasks, the Admin Tool contributes to cost savings. The reduced need for manual interventions and quicker problem resolution leads to a more efficient operation.
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An Overview
Introducing our future-ready Loan Management System, designed to be simple and effective for both your internal teams and customers. Built on microservices architecture and event-based communication, it offers unmatched flexibility and scalability. With easy self-service onboarding, users navigate seamlessly, while customizable business logic features cater to diverse business needs. From loan origination to servicing, our system streamlines processes easily adapts to changes, and ensures that you deliver outstanding customer experiences every single time.
